Telco’s worldwide are in the midst of transforming their businesses to the Cloud. However, syndicated apps such as Office 365 are not enough to drive adoption or customer retention. A key missing ingredient: rich content libraries to complement and increase app usage.
TidWiT offers a content syndication solution, allowing Telco partners to easily pull rich content from multiple publishers and push it downstream to customers. Deploying a TidWiT instance literally takes minutes and immediately provides your Telco with its very own branded environment hosting thousands of pieces of rich content. Uploading and pushing your own content libraries seamlessly is just as easy.
The more your users find reason to use and integrate into your services, the more customer loyalty and revenue stickiness you will achieve.
Boost customer engagement with seamless contact methods. Provide automatic content posts to sales execs’ Twitter, LinkedIn, and Facebook or launch an automated newsletter, and link this content with a Skype-Me-Button for immediate sales support.
"Mate, this is AWESOME! Your concept takes what I do, puts it on steroids and dresses it up all fancy: I want it now!"
The TidWiT Exterprise® requires little administration and yet provides powerful features, end-to-end visibility, and multi-tier metrics to Telco’s.
Create fully dynamic portals rich with curated content from your industry’s top vendors. Boost your online presence and SEO with rich content and automate the content push through social media and into Marketplaces like Odin and AppDirect.
Deliver instant learning to your sales teams and channel partners with syndicated learning assets from disparate providers. Updates to courses, tutorials, and assessments will be pushed to your users dynamically. Provide instant support content to your sales teams and channel partners, and provide better self-service options for partners and customers.
Convert More. Enrich your marketplace with dynamically updated content from multiple ISVs and vendors. Expand the type of content to include videos, tutorials, how-to’s. Segment content by phase of sale, role, or industry and improve the self-service experience. Acquire detailed content access metrics and match with conversions. Integrate those metrics into your CRM or MP to get full picture.
Churn Less. Provide instant support content to your sales, support teams and channel partners, as well as better self-service options for partners and customers. Monetize by offering support as a service to your enterprise customers, and get detailed multi-tier metrics of support access.