{"id":6505,"date":"2023-05-09T18:05:37","date_gmt":"2023-05-09T23:05:37","guid":{"rendered":"https:\/\/www.tidwit.com\/?post_type=docs&#038;p=6505"},"modified":"2023-06-28T11:17:32","modified_gmt":"2023-06-28T16:17:32","password":"","slug":"support","status":"publish","type":"docs","link":"https:\/\/www.tidwit.com\/en\/documentation\/knowledge-base\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">If you need support with any issue on&nbsp;the&nbsp;TIDWIT&nbsp;platform,&nbsp;go to the upper right corner and click on&nbsp;your avatar.&nbsp;Then click on&nbsp;the <strong>Support <\/strong>button<strong>.&nbsp;<\/strong>Follow the instructions and fill in the requested information.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"326\" loading=\"lazy\" src=\"https:\/\/www.tidwit.com\/wp-content\/uploads\/2023\/05\/doc-support.png\" alt=\"\" class=\"wp-image-6506\" srcset=\"https:\/\/www.tidwit.com\/wp-content\/uploads\/2023\/05\/doc-support.png 1024w, https:\/\/www.tidwit.com\/wp-content\/uploads\/2023\/05\/doc-support-300x96.png 300w, https:\/\/www.tidwit.com\/wp-content\/uploads\/2023\/05\/doc-support-768x245.png 768w, https:\/\/www.tidwit.com\/wp-content\/uploads\/2023\/05\/doc-support-360x115.png 360w, https:\/\/www.tidwit.com\/wp-content\/uploads\/2023\/05\/doc-support-18x6.png 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Write a message with your&nbsp;request&nbsp;and&nbsp;click the <strong>Submit&nbsp;<\/strong>button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"366\" loading=\"lazy\" src=\"https:\/\/www.tidwit.com\/wp-content\/uploads\/2023\/05\/doc-support-message.png\" alt=\"\" class=\"wp-image-6507\" srcset=\"https:\/\/www.tidwit.com\/wp-content\/uploads\/2023\/05\/doc-support-message.png 768w, https:\/\/www.tidwit.com\/wp-content\/uploads\/2023\/05\/doc-support-message-300x143.png 300w, https:\/\/www.tidwit.com\/wp-content\/uploads\/2023\/05\/doc-support-message-360x172.png 360w, https:\/\/www.tidwit.com\/wp-content\/uploads\/2023\/05\/doc-support-message-18x9.png 18w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>If you need support with any issue on&nbsp;the&nbsp;TIDWIT&nbsp;platform,&nbsp;go to the upper right corner and click on&nbsp;your avatar.&nbsp;Then click on&nbsp;the Support button.&nbsp;Follow the instructions and fill in the requested information. Write a message with your&nbsp;request&nbsp;and&nbsp;click the Submit&nbsp;button.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"nf_dc_page":"","footnotes":""},"doc_category":[57,54],"doc_tag":[],"class_list":["post-6505","docs","type-docs","status-publish","hentry","doc_category-knowledge-base","doc_category-user-manuals"],"year_month":"2026-06","word_count":60,"total_views":"1035","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Mauricio Prada","author_nicename":"mprada","author_url":"https:\/\/www.tidwit.com\/en\/author\/mprada\/"},"doc_category_info":[{"term_name":"Knowledge Base","term_url":"https:\/\/www.tidwit.com\/en\/documentation\/knowledge-base\/"},{"term_name":"User Manuals","term_url":"https:\/\/www.tidwit.com\/en\/documentation\/user-manuals\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Support - TIDWIT<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tidwit.com\/en\/documentation\/knowledge-base\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support\" \/>\n<meta property=\"og:description\" content=\"If you need support with any issue on&nbsp;the&nbsp;TIDWIT&nbsp;platform,&nbsp;go to the upper right corner and click on&nbsp;your avatar.&nbsp;Then click on&nbsp;the Support button.&nbsp;Follow the instructions and fill in the requested information. 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