{"version":"1.0","provider_name":"TIDWIT","provider_url":"https:\/\/www.tidwit.com\/es","author_name":"Diego Carmona","author_url":"https:\/\/www.tidwit.com\/es\/author\/dcarmona\/","title":"TW Omnichannel Connect","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"xyCqEqyq6V\"><a href=\"https:\/\/www.tidwit.com\/es\/documentation\/ecosystem-ai\/tw-omnichannel-connect\/\">TW Omnichannel Connect<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.tidwit.com\/es\/documentation\/ecosystem-ai\/tw-omnichannel-connect\/embed\/#?secret=xyCqEqyq6V\" width=\"600\" height=\"338\" title=\"\u00abTW Omnichannel Connect\u00bb \u2014 TIDWIT\" data-secret=\"xyCqEqyq6V\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.tidwit.com\/wp-includes\/js\/wp-embed.min.js\n<\/script>","description":"Administrator Manual &#8212; TIDWIT Platform 1. Introduction Omnichannel Connect is the customer engagement hub of the TIDWIT platform. It centralizes every conversation between your users and your AI agents (or human agents) across multiple channels &#8212; Application, WhatsApp, Instagram, Facebook, Web, Gmail and Microsoft Exchange &#8212; and provides the tools needed to triage, moderate, and [&hellip;]","thumbnail_url":"https:\/\/www.tidwit.com\/wp-content\/uploads\/2026\/07\/image-12.png","thumbnail_width":390,"thumbnail_height":261}